Compassionate Care, Right Where You Call Home
At Comforting Hands Ltd, we provide trusted, person-centred care that helps you or your loved ones live safely, independently, and with dignity — in the place you feel most at ease.
💬 Call us today for a friendly, no-obligation conversation — 01206237456
You Know What You Need. We're Here to Help You Get It.
No one understands your life, your routines, and your independence better than you do. That's why we don't start with a checklist — we start by listening. From there, we build support around you, whether that's a helping hand with the shopping once a week, or full, around-the-clock care. Here's a glimpse of the everyday ways we can help.
Personal Care, Day or Night
Gentle, dignified support with the everyday things that can become harder to manage alone — available whenever you need it, including through the night.
- Help with bathing and personal hygiene
- Assistance with dressing and grooming
- Continence care, handled with dignity
- Help with eating and drinking
- Support through dementia and Alzheimer's
- Respite and convalescence care
- Medication reminders
- Gentle morning and bedtime routines
Companionship That Matters
Loneliness can be as hard to live with as any physical need. We bring genuine conversation, company, and encouragement to stay engaged with life.
- Friendly conversation and companionship
- Arranging and accompanying you to appointments
- Help with travel arrangements
- Hobbies, crafts, and mental stimulation
- Reading together
- Help choosing what to wear
- Company for entertaining guests
- Keeping an eye on diet and mealtimes
A Helping Hand Around the Home
The small, practical tasks that keep a home running smoothly — taken care of, so you can spend your energy on what matters most to you.
- Collecting prescriptions
- Light housekeeping and tidying
- Meal preparation
- Organising wardrobes and cupboards
- General shopping
- Overseeing deliveries and home maintenance
- Caring for houseplants and pets
- Dropping off and collecting dry cleaning
Care That Feels Like Family
We combine professional training with genuine warmth, so every visit feels personal, respectful, and reassuring.
Compassionate Care
Every carer is chosen for genuine warmth as much as skill and experience.
Person-Centred Support
Care plans built around your routines, preferences, culture, and goals.
Highly Trained Professionals
Carers complete thorough induction and ongoing training for safe, confident care.
Reliable & Flexible
From a single visit to round-the-clock live-in care, we flex around your life.
Promoting Independence
We help people do as much as they safely can for themselves, not for them.
Respect & Dignity
Delivered with the discretion, kindness and patience everyone deserves.
Continuity of Care
Wherever possible, the same familiar faces visit, building real relationships.
Family-Focused
We keep families involved and informed, because care is a team effort.
Care Services Tailored to You
From a helping hand for a few hours a week to full-time live-in support, our services are designed around your needs — not the other way round.
Domiciliary Care
Personal care, medication support, meal preparation and companionship, visit by visit.
Learn more → 24-HourLive-In Care
A dedicated live-in carer providing round-the-clock support and companionship at home.
Learn more → WellbeingCompanionship Care
Friendly conversation, outings, and emotional support to ease loneliness.
Learn more → SpecialistDementia Care
Person-centred, familiar routines and patient support for memory conditions.
Learn more → Short-TermRespite Care
Temporary cover so family carers can rest, travel, or recover.
Learn more → Comfort-FocusedPalliative & End-of-Life Care
Compassionate, comfort-led support for individuals and their families.
Learn more → Person-CentredMental Health Support
Daily living assistance and community engagement that promotes independence.
Learn more → IndividualisedLearning Disability Support
Personalised plans supporting daily living and community participation.
Learn more → IndependenceSupported Living
Practical, everyday support that helps people live independently in their own home.
Learn more → Discharge SupportHospital to Home Care
Smooth, well-coordinated support settling back home safely after a hospital stay.
Learn more → Complex NeedsAdvanced Care
Specially trained support for individuals with more complex or higher-level care needs.
Learn more →Starting Care Is Simple
From first phone call to your first visit, we guide you through every step.
Get in Touch
Contact our friendly team to discuss your care needs.
Care Assessment
We listen to your needs, routines, preferences, and goals.
Personalised Care Plan
We create a tailored care plan designed entirely around you.
Start Your Care
A carefully matched carer provides compassionate support at home.
We Care Like a Family
Comforting Hands Ltd is a family-run, trusted care provider committed to delivering high-quality, compassionate care tailored to each individual's needs, preferences, routines, culture, and lifestyle. Everything we do is guided by dignity, respect, and genuine partnership with the families we support.
Our approach puts people first — not procedures. We take the time to understand what matters to you, so care feels less like a service and more like support from people who care.
More About UsLocal Care, Delivered by People Who Know Your Area
With branches across the country, we combine the warmth of a local, family-run service with the reach to support families in more than one place.
Tendring, Essex Head Branch
5 Connaught Avenue, Frinton-on-Sea, CO13 9PN — covering Tendring and the surrounding Essex coastline.
Colchester, Essex
100 Hazelton Road, CO4 3DY — supporting families across Colchester and nearby towns.
Manchester
Colonial House, Swinemoor Lane, Beverley, HU17 0LS — extending our reach beyond Essex.
What Families Say
Genuine feedback from the families we support.
Comforting Hands have been looking after my husband for 5 weeks now, he is bedridden. They come to do his personal care which is not an easy task as he has dementia. Every one of the team are so kind and caring, not only to my husband but also to me. They are perfect.
Absolutely wonderful. Very caring.
They are angels, just wonderful. I'm very pleased.
They really do go above and beyond.
The quotes above are drawn directly from Comforting Hands Ltd's official CQC inspection report (assessment AP8888, published January 2025), where relatives are quoted anonymously. Read the full report.
We Care Like a Family
Comforting Hands Ltd is committed to delivering high-quality, compassionate care tailored to each individual's needs, preferences, routines, culture, and lifestyle.
Care Built Around People, Not Procedures
Comforting Hands Ltd is a family-run care company, and that shows in everything we do. We were founded on a simple belief: that everyone deserves to live with dignity, independence, and choice, in a place that feels like home. We work closely with individuals and their families to understand what matters most to them — from daily routines and cultural preferences to personal goals — and build care around that understanding.
As a trusted, family-run service, we know that inviting a carer into your home is a big decision. That's why we focus on consistency, honesty, and genuine relationships — not just rotas and paperwork. Whether it's a short visit to help with morning routines or full-time live-in support, our approach stays the same: listen first, respect always, and treat every person the way we would want our own family treated.
The Values Behind Every Visit
Dignity
Every person is treated with the respect they deserve, always.
Respect
We listen first and honour individual choices and routines.
Compassion
Kindness and patience are at the heart of everything we do.
Independence
We support people to do as much as they safely can, themselves.
Choice
Care plans reflect what individuals want, not a fixed template.
Safety
Safeguarding and wellbeing come first, in every decision we make.
Person-Centred Care
Support built entirely around the individual's needs and preferences.
Family Involvement
We keep families informed and involved throughout the care journey.
Professionalism
Trained, reliable carers who take pride in delivering quality care.
You're in Safe, Trusted Hands
Inviting someone into your home, or your loved one's home, is one of the biggest decisions a family can make. Safeguarding isn't a box we tick — it's built into every stage of how we recruit, train, and support our team.
Enhanced Background Checks
Every carer undergoes enhanced DBS checks and full reference verification before ever visiting a client, with no exceptions.
Safeguarding Training
All staff complete safeguarding adults training as part of induction, covering how to recognise, record, and report concerns.
Clear Reporting Routes
Every carer and every family knows exactly who to contact and how, if they ever have a safeguarding concern — no confusion, no delay.
Regular Spot Checks & Supervision
We don't just train and walk away. Carers are regularly supervised, and care quality is checked and reviewed on an ongoing basis.
Confidentiality, Always
Personal and medical information is handled in line with data protection law, and shared only with those who need it to keep you safe.
Working With Wider Services
Where needed, we work alongside GPs, district nurses, social workers, and local safeguarding teams so nothing falls through the gaps.
Have a safeguarding question, or want to know more about our policies before you get started? Our team is always happy to talk it through openly — get in touch, no obligation.
Care Services Tailored to You
From a few hours of support a week to full-time live-in care, explore our full range of person-centred services below.
Domiciliary Care
Personal care, medication support, meal preparation, companionship and household support — visit by visit.
Learn more → 24-HourLive-In Care
A dedicated live-in carer providing round-the-clock support so you can stay independent at home.
Learn more → WellbeingCompanionship Care
Friendly conversation, social activities, outings, and emotional support.
Learn more → TrustedElderly Care
Support for older people with personal care, mobility, medication and everyday activities.
Learn more → SpecialistDementia Care
Person-centred dementia support with memory care, routine and family support.
Learn more → Short-TermRespite Care
Temporary or emergency cover so family carers can rest, travel, or recover.
Learn more → Comfort-FocusedPalliative & End-of-Life Care
Compassionate, dignified support for individuals and the families who love them.
Learn more → Person-CentredMental Health Support
Daily living assistance and community engagement that promotes independence.
Learn more → IndividualisedLearning Disability Support
Personalised support plans for daily living, community activities and independence.
Learn more → IndependenceSupported Living
Practical everyday support that helps people live independently in their own home.
Learn more → Discharge SupportHospital to Home Care
Smooth, well-coordinated support settling back home safely after a hospital stay.
Learn more → Complex NeedsAdvanced Care
Specially trained support for individuals with more complex or higher-level care needs.
Learn more →Domiciliary Care
Flexible, visit-based care that supports you with daily life while you stay in the comfort of your own home.
What's Included
Our domiciliary care service is built around what matters most to you, adjusted as needs change over time.
- Personal care
- Medication support
- Meal preparation
- Assistance with daily activities
- Companionship
- Shopping and errands
- Household support
- Morning, evening, and night visits
Visits can be scheduled as often as needed, from once a day to several times, including morning, evening, and night calls.
Who This Service Is For
- People who want to remain in their own home but need regular help with daily tasks
- Those recovering from illness or injury who need short-term support
- Families who want reassurance that a loved one is checked on regularly
Signs It Might Be Time to Ask for Support
Every family's situation is different, but these are common moments that lead people to reach out to us.
- Household tasks are piling up or being missed
- Meals are being skipped or forgotten
- A family carer is feeling stretched too thin
How We Work With You
Every care plan starts with a conversation, followed by a full assessment of needs, preferences, and routines. From there, we match you with a carer suited to your personality and requirements, and stay in close contact with you and your family as care continues.
Common Questions About Domiciliary Care
Visits can be arranged as often as needed — from a single daily call to multiple visits a day, including mornings, evenings, and overnight.
Yes. We review care plans regularly and adjust visit frequency and duration as your needs evolve.
Yes, visits are scheduled around your routine wherever possible, not the other way round.
Just get in touch — we don't wait for a scheduled review if your situation changes; we'll reassess as soon as you need us to.
Live-In Care
A dedicated live-in carer providing round-the-clock support, so you or your loved one can remain safely and comfortably at home.
What's Included
Our live-in care service is built around what matters most to you, adjusted as needs change over time.
- 24-hour care and support
- Dedicated live-in carers
- Personal care
- Medication support
- Meal preparation
- Companionship
- Support with appointments and daily routines
- Maintaining independence at home
Live-in care offers continuous, one-to-one support — often a genuine alternative to residential care for those who wish to remain at home.
Who This Service Is For
- People who need continuous support but wish to avoid residential care
- Those with complex or changing needs who benefit from one consistent carer
- Families who want the reassurance of someone always present at home
Signs It Might Be Time to Ask for Support
Every family's situation is different, but these are common moments that lead people to reach out to us.
- Nighttime falls or wandering are a worry
- A loved one shouldn't be left alone for long periods
- Multiple daily visits are no longer enough
How We Work With You
Every care plan starts with a conversation, followed by a full assessment of needs, preferences, and routines. From there, we match you with a carer suited to your personality and requirements, and stay in close contact with you and your family as care continues.
Common Questions About Live-In Care
Yes. We ensure carers have appropriate rest and cover is arranged so your care is never compromised.
We consider personality, interests, and care needs when matching a carer, and introduce them before care begins wherever possible.
We arrange suitable cover so your care continues without interruption.
It varies by situation, but many families find live-in care a genuine alternative worth comparing — we're happy to talk through the costs involved.
Companionship Care
Friendly companionship that eases loneliness and brings warmth, conversation, and connection into daily life.
What's Included
Our companionship care service is built around what matters most to you, adjusted as needs change over time.
- Friendly companionship
- Social activities
- Conversation and emotional support
- Accompanying clients to appointments
- Walks and outings
Companionship care is often combined with other services, or provided on its own for those who mainly need social connection and support.
Who This Service Is For
- People living alone who would benefit from regular company
- Those who've become withdrawn or less social since a bereavement or life change
- Anyone wanting an extra layer of connection alongside practical care
Signs It Might Be Time to Ask for Support
Every family's situation is different, but these are common moments that lead people to reach out to us.
- Fewer visits from friends and family than before
- A noticeable low mood or loss of interest in hobbies
- Long stretches of the day spent without conversation
How We Work With You
Every care plan starts with a conversation, followed by a full assessment of needs, preferences, and routines. From there, we match you with a carer suited to your personality and requirements, and stay in close contact with you and your family as care continues.
Common Questions About Companionship Care
Yes, companionship can be arranged as a standalone service or alongside other care.
Wherever possible, we prioritise continuity so you build a genuine relationship with a familiar face.
Anything from a walk and a chat to hobbies, games, or accompanying you to a social group — it's shaped around what you enjoy.
Yes, companionship visits can be as frequent or occasional as suits you.
Elderly Care
Considerate, dignified support that helps older people continue to live safely and comfortably at home.
What's Included
Our elderly care service is built around what matters most to you, adjusted as needs change over time.
- Support for older people
- Assistance with personal care
- Mobility support
- Medication assistance
- Help with everyday activities
We tailor elderly care around changing needs, so support can be increased gradually as circumstances change.
Who This Service Is For
- Older people who need help with mobility, medication, or daily tasks
- Those wanting to stay independent at home for as long as possible
- Families seeking a trusted second pair of hands
Signs It Might Be Time to Ask for Support
Every family's situation is different, but these are common moments that lead people to reach out to us.
- Mobility has become noticeably more difficult
- Medication is being missed or taken incorrectly
- Everyday tasks are taking much longer than they used to
How We Work With You
Every care plan starts with a conversation, followed by a full assessment of needs, preferences, and routines. From there, we match you with a carer suited to your personality and requirements, and stay in close contact with you and your family as care continues.
Common Questions About Elderly Care
Elderly care focuses specifically on the needs of older adults, while domiciliary care is our broader visit-based service for people of any age.
Yes, we regularly review and adjust care as needs change, so support can grow alongside you.
Yes, carers can support safe use of walking frames, wheelchairs, and other mobility equipment as part of everyday care.
Yes, we can help with attending and preparing for GP or hospital appointments as part of your care plan.
Dementia Care
Patient, person-centred support for people living with dementia, built around familiar routines and real understanding.
What's Included
Our dementia care service is built around what matters most to you, adjusted as needs change over time.
- Person-centred dementia support
- Memory care
- Daily routine support
- Companionship
- Support for families and carers
We work closely with families to understand each person's history, preferences and routines, helping maintain a sense of familiarity and calm.
Who This Service Is For
- People living with dementia or Alzheimer's who benefit from familiar routines
- Families needing guidance and respite alongside hands-on care
- Those in early, middle, or later stages of memory conditions
Signs It Might Be Time to Ask for Support
Every family's situation is different, but these are common moments that lead people to reach out to us.
- Increasing confusion around familiar places or routines
- Difficulty managing medication safely
- A family carer showing signs of stress or exhaustion
How We Work With You
Every care plan starts with a conversation, followed by a full assessment of needs, preferences, and routines. From there, we match you with a carer suited to your personality and requirements, and stay in close contact with you and your family as care continues.
Common Questions About Dementia Care
Yes, our carers receive training in dementia awareness and person-centred approaches to memory care.
Absolutely — many families combine dementia care with regular respite breaks for peace of mind.
Carers are trained to respond calmly and patiently, using familiar routines and reassurance rather than correction.
Yes, we actively encourage family involvement and keep you updated as part of ongoing dementia support.
Respite Care
Short-term or emergency care support that gives family carers the chance to rest, travel, or simply take a break.
What's Included
Our respite care service is built around what matters most to you, adjusted as needs change over time.
- Short-term care
- Temporary care support
- Emergency care support
- Support for family carers who need a break
Respite care can be arranged for a single day, a week, or longer, and at short notice where needed.
Who This Service Is For
- Family carers who need a break to rest, travel, or attend to their own health
- Those recovering from a temporary setback who need short-term extra support
- Anyone wanting to trial care before committing longer-term
Signs It Might Be Time to Ask for Support
Every family's situation is different, but these are common moments that lead people to reach out to us.
- A family carer hasn't had a proper break in months
- An upcoming holiday or hospital stay needs cover arranged
- Caring responsibilities are affecting the carer's own wellbeing
How We Work With You
Every care plan starts with a conversation, followed by a full assessment of needs, preferences, and routines. From there, we match you with a carer suited to your personality and requirements, and stay in close contact with you and your family as care continues.
Common Questions About Respite Care
We recommend as much notice as possible, but we understand needs can arise quickly and we'll always do what we can to help.
It can be either — a single break, an occasional arrangement, or a regular slot in your routine.
Yes, respite care is delivered wherever the person normally lives, keeping their routine and surroundings familiar.
Yes, overnight and even multi-day respite cover can be arranged depending on what's needed.
Palliative & End-of-Life Care
Compassionate, comfort-led support that respects dignity and choice, for individuals and the families who love them.
What's Included
Our palliative & end-of-life care service is built around what matters most to you, adjusted as needs change over time.
- Compassionate support
- Comfort-focused care
- Personal care
- Emotional support
- Family support
Our approach centres on comfort, dignity, and emotional support — for the individual and for the family around them.
Who This Service Is For
- People receiving palliative or end-of-life care at home
- Families wanting their loved one to remain in familiar, comfortable surroundings
- Those coordinating care alongside hospice or district nursing teams
Signs It Might Be Time to Ask for Support
Every family's situation is different, but these are common moments that lead people to reach out to us.
- A recent diagnosis has changed daily care needs significantly
- Comfort and dignity have become the main priority
- The family wants extra hands-on support during a difficult time
How We Work With You
Every care plan starts with a conversation, followed by a full assessment of needs, preferences, and routines. From there, we match you with a carer suited to your personality and requirements, and stay in close contact with you and your family as care continues.
Common Questions About Palliative & End-of-Life Care
Yes, we coordinate closely with hospice, district nursing, and GP teams to ensure consistent, joined-up care.
Yes — our approach includes supporting the whole family, not just the person receiving care.
Yes, we understand this can be a fast-moving time and we adjust support promptly as needs change.
We remain in contact with families where helpful, and can point you toward additional bereavement support services.
Mental Health Support
Understanding, person-centred support that helps individuals manage daily life and stay connected to their community.
What's Included
Our mental health support service is built around what matters most to you, adjusted as needs change over time.
- Person-centred support
- Daily living assistance
- Community engagement
- Companionship
- Promoting independence
Support plans are individualised and reviewed regularly, working alongside other professionals involved in a person's care where relevant.
Who This Service Is For
- Adults managing anxiety, depression, or other mental health conditions at home
- Those who benefit from routine, encouragement, and community connection
- People transitioning from hospital or clinical mental health support
Signs It Might Be Time to Ask for Support
Every family's situation is different, but these are common moments that lead people to reach out to us.
- Daily routines and self-care have become harder to maintain
- Social withdrawal or isolation has increased
- Extra encouragement is needed to engage with the community again
How We Work With You
Every care plan starts with a conversation, followed by a full assessment of needs, preferences, and routines. From there, we match you with a carer suited to your personality and requirements, and stay in close contact with you and your family as care continues.
Common Questions About Mental Health Support
No — our support is practical and person-centred, focused on daily living and community engagement, working alongside any clinical care you receive.
Yes, we review support regularly so it always matches where you are.
Yes, building confidence toward these goals can be part of your individual support plan.
Where helpful, we can involve and support family members alongside the person receiving care.
Learning Disability Support
Individualised support that helps people build daily living skills, take part in their community, and live independently.
What's Included
Our learning disability support service is built around what matters most to you, adjusted as needs change over time.
- Support with daily living
- Community activities
- Personal care
- Promoting independence
- Individualised support plans
Every support plan is built around the individual's own goals, interests, and preferred level of independence.
Who This Service Is For
- Adults with learning disabilities wanting to build independence
- Those needing support with daily living skills and community participation
- Families seeking consistent, individualised support
Signs It Might Be Time to Ask for Support
Every family's situation is different, but these are common moments that lead people to reach out to us.
- More support is needed with everyday routines than before
- Opportunities for community involvement have become limited
- A more structured, personalised plan would help build confidence
How We Work With You
Every care plan starts with a conversation, followed by a full assessment of needs, preferences, and routines. From there, we match you with a carer suited to your personality and requirements, and stay in close contact with you and your family as care continues.
Common Questions About Learning Disability Support
Yes, every plan is built entirely around the person's own goals, interests, and preferred level of independence.
Yes, community participation is a core part of this service.
Yes, community participation goals like this can be built into an individual's support plan.
We consider personality, communication style, and shared interests when matching a support worker.
Supported Living
Practical, everyday support that helps people live independently in their own home, on their own terms.
What's Included
Our supported living service is built around what matters most to you, adjusted as needs change over time.
- Independent living support
- Daily living assistance
- Personal care
- Community participation
- Individual support plans
Supported living is about enabling choice and independence, with the right level of support in the background.
Who This Service Is For
- People who want to live independently with the right support in the background
- Those moving from more supported settings into their own home
- Anyone wanting a personalised plan that grows with their independence
Signs It Might Be Time to Ask for Support
Every family's situation is different, but these are common moments that lead people to reach out to us.
- Independent living feels within reach with the right support
- Current arrangements no longer match personal goals
- A more tailored, flexible plan is needed
How We Work With You
Every care plan starts with a conversation, followed by a full assessment of needs, preferences, and routines. From there, we match you with a carer suited to your personality and requirements, and stay in close contact with you and your family as care continues.
Common Questions About Supported Living
Supported living focuses on building and maintaining independence in your own home, with support tailored to your goals, rather than continuous care.
Yes, plans are reviewed regularly and can flex as independence grows or needs change.
Yes, plans are designed to flex — support can reduce as confidence and independence increase.
No, supported living can suit adults of any age who want to live independently with the right support in place.
Hospital to Home Care
Smooth, well-coordinated support that helps you or your loved one settle safely back home after a hospital stay.
What's Included
Our hospital to home care service is built around what matters most to you, adjusted as needs change over time.
- Hospital discharge planning support
- Post-operative and recovery care
- Medication reconciliation
- Mobility support during recovery
- Home safety and equipment checks
- Liaison with hospital, GP, and community teams
- Short-term intensive support
- Follow-up appointment support
We can start support from the day of discharge, working alongside hospital and community teams so nothing falls through the gaps during a vulnerable time.
Who This Service Is For
- People being discharged from hospital who need support settling back home
- Those recovering from surgery, illness, or a fall
- Families wanting reassurance that nothing is missed during a vulnerable transition
Signs It Might Be Time to Ask for Support
Every family's situation is different, but these are common moments that lead people to reach out to us.
- A hospital discharge date has been set with little support arranged
- Mobility or confidence has been affected by a hospital stay
- Medication routines have changed and need careful management
How We Work With You
Every care plan starts with a conversation, followed by a full assessment of needs, preferences, and routines. From there, we match you with a carer suited to your personality and requirements, and stay in close contact with you and your family as care continues.
Common Questions About Hospital to Home Care
Wherever possible, we aim to have support in place from the day you come home — just let us know the discharge date as early as you can.
Yes, we can coordinate with hospital discharge teams, GPs, and community services to ensure a smooth handover.
We can help liaise on equipment needs and make sure your home is ready and safe before you arrive.
It varies by individual — some need a short period of intensive support, others transition into an ongoing care plan.
Advanced Care
Specially trained support for individuals with more complex or higher-level care needs, delivered with the same warmth and dignity as every visit.
What's Included
Our advanced care service is built around what matters most to you, adjusted as needs change over time.
- Complex medical needs support
- PEG and tube feeding support
- Catheter and stoma care
- Continuous or 2:1 care
- Specialist equipment use
- Close liaison with district nurses and GPs
- Enhanced-trained care professionals
- Tailored complex care plans
Advanced care is provided only by carers with the specific training and competency sign-off required for each individual's needs.
Who This Service Is For
- People with complex medical needs requiring specially trained carers
- Those needing support with clinical tasks like tube feeding or catheter care
- Families wanting continuous or 2:1 care for higher-level needs
Signs It Might Be Time to Ask for Support
Every family's situation is different, but these are common moments that lead people to reach out to us.
- Care needs have become more clinical or complex than before
- Standard visits are no longer enough to meet safety needs
- A GP or nurse has recommended a higher level of support
How We Work With You
Every care plan starts with a conversation, followed by a full assessment of needs, preferences, and routines. From there, we match you with a carer suited to your personality and requirements, and stay in close contact with you and your family as care continues.
Common Questions About Advanced Care
Yes — advanced care is only provided by carers with the specific training and competency sign-off required for each individual's needs.
Yes, we maintain close contact with district nurses, GPs, and other clinical professionals involved in your care.
Yes, we coordinate closely with district nurses and other clinical professionals already involved in your care.
Yes, continuous or 2:1 care can be arranged for higher-level or complex needs.
The People Behind Comforting Hands
At Comforting Hands Ltd, our dedicated team works together to provide safe, compassionate, and person-centred care. Every member of our team shares our commitment to treating the people we support with dignity, respect, kindness, and understanding.
Leadership
Abid Ali Shaikat
Tap photo to read bioAbid Ali Shaikat
[ADD BIOGRAPHY]
[ADD NAME]
Tap photo to read bio[ADD NAME]
[ADD BIOGRAPHY]
[ADD NAME]
Tap photo to read bio[ADD NAME]
[ADD BIOGRAPHY]
Nicholeta Zavalas
Tap photo to read bioNicholeta Zavalas
[ADD BIOGRAPHY]
Care Coordination
[ADD NAME]
Tap photo to read bio[ADD NAME]
[ADD BIOGRAPHY]
[ADD NAME]
Tap photo to read bio[ADD NAME]
[ADD BIOGRAPHY]
Raihan Miah
Tap photo to read bioRaihan Miah
[ADD BIOGRAPHY]
Care Team
Laila Afrose
Tap photo to read bioLaila Afrose
[ADD BIOGRAPHY]
Genuine staff photographs, biographies, and qualifications will replace these prior to launch.
Trust Doesn't Happen by Accident
Inviting someone into your home is a big decision. Here's what happens before anyone from Comforting Hands is matched with a client.
Thorough Vetting
Every carer completes enhanced background checks and reference verification before joining the team.
Hands-On Induction
New team members complete structured induction training before their first unsupervised visit.
Ongoing Development
Training doesn't stop at induction — carers keep building skills through regular refreshers and supervision.
Our Commitment to You
Our team works collaboratively with individuals, families, healthcare professionals, and other relevant professionals to provide personalised care and promote independence. We believe good care is a partnership — one built on communication, consistency, and trust.
Build a Rewarding Career in Care
Join a team that believes in making a real difference in people's lives.
Join a Team That Cares
Comforting Hands Ltd welcomes caring, compassionate, reliable, and dedicated people who want to support individuals to live with dignity, independence, and choice. Whether you're experienced in care or new to the sector, we'll support you to grow.
Why Work With Us?
Meaningful Work
Every shift makes a genuine difference to someone's day.
Supportive Environment
A team that looks out for each other, not just clients.
Training & Development
Ongoing training so you feel confident and supported.
Career Progression
Clear routes to grow into senior and coordination roles.
Flexible Working
Shift patterns that can fit around your life.
Ongoing Management Support
You're never without someone to call for guidance.
Person-Centred Approach
Care built around individuals, the way it should be.
Make a Difference
The chance to positively change someone's day, every day.
Current Vacancies
Browse our current openings below. Can't see the right fit? Send us your CV and we'll keep you in mind for future roles.
Care Assistant
Support Worker
Live-In Carer
Senior Care Worker
Care Coordinator
Registered Manager
Office Administrator
Our Recruitment Process
A clear, supportive path from application to your first day.
Apply Online
Submit your application and CV.
Application Review
Our recruitment team reviews your experience and suitability.
Interview
Shortlisted candidates are invited to an interview.
Checks & References
Complete the appropriate recruitment checks and references.
Welcome to the Team
Onboarding and required training before your role begins.
Actual recruitment requirements and checks will depend on the role and applicable UK regulations.
Apply to Join Comforting Hands
Complete the form below and our recruitment team will be in touch.
Let's Talk About Your Care Needs
Whether you have questions, want to request a care assessment, or are ready to get started, our friendly team is here to help.
Phone — General Enquiries
01206237456
24/7 Emergency Line
07564656668
Please call this number after office hours for urgent or emergency care needs.
info@comfortinghandsltd.co.uk
Opening Hours
[ADD OPENING HOURS]
Our Branches
Tendring, Essex Branch Head Branch
5 Connaught Avenue, Frinton-on-Sea, CO13 9PN
Colchester, Essex Branch
100 Hazelton Road, CO4 3DY
Manchester Branch
Colonial House, Swinemoor Lane, Beverley, England, HU17 0LS
Request a Care Assessment
Fill in the form and a member of our team will get back to you shortly.
Answers to Common Questions
Can't find what you're looking for? Get in touch and our team will be happy to help.
Getting Started
Simply get in touch by phone or through our contact form. We'll arrange a free, no-obligation care assessment to understand your needs before building a personalised care plan.
Timelines vary depending on the type and urgency of care needed. Speak to our team about your situation and we'll do everything we can to arrange care as quickly as possible.
We currently cover Manchester, Essex and surrounding areas. Contact us to confirm whether we currently cover your area.
Our Services
Domiciliary care involves scheduled visits throughout the day, while live-in care means a dedicated carer stays in the home to provide round-the-clock support.
Yes. Care plans are reviewed regularly and adjusted as needs, preferences, or circumstances change.
Yes, our dementia care service is person-centred, focusing on familiar routines, patience, and support for both the individual and their family.
Yes, our respite care service is designed to provide short-term or emergency cover so family carers can rest, travel, or attend to other commitments.
Yes. Our hospital to home care service is designed to have support ready from the day of discharge, working alongside hospital and community teams to keep the transition smooth.
Yes, through our advanced care service. This is only provided by carers with the specific training and competency sign-off required for each individual's needs, such as tube feeding or catheter care.
Our Carers
All carers go through a thorough recruitment process, including relevant checks and references, followed by induction and ongoing training suited to their role.
Wherever possible, we prioritise continuity of care so you or your loved one build a familiar, trusted relationship with a consistent carer.
Yes. Every carer completes enhanced background checks and reference verification before joining the team, so you can feel confident about who is coming into your home.
Safeguarding & Trust
Every client and family is given clear information on how to raise a concern. We take all concerns seriously, respond promptly, and involve local safeguarding authorities where appropriate.
We handle all personal and medical information in line with UK data protection law, sharing it only with the people directly involved in your care.
Yes. Care isn't a one-off training exercise — we carry out regular supervision and spot checks to make sure the standard of care stays consistently high.
Where needed, yes. We liaise with GPs, district nurses, social workers, and local safeguarding teams to make sure your care is joined up and nothing is missed.
Costs & Practicalities
Costs depend on the type, frequency, and duration of care required. We'll provide a clear, transparent quote following your care assessment.
Funding options can vary depending on individual circumstances. Our team can point you toward general guidance, though we'd always recommend checking with your local authority for your specific situation.
[ADD REGULATORY / CQC REGISTRATION DETAILS ONCE CONFIRMED].
Privacy Policy
How Comforting Hands Ltd collects, uses, and protects your personal information.
This is a placeholder Privacy Policy for Comforting Hands Ltd. It should be reviewed and completed by a qualified legal advisor before the website goes live, to ensure full compliance with UK GDPR and the Data Protection Act 2018.
1. Who We Are
Comforting Hands Ltd ("we", "us", "our") provides home care services. [ADD COMPANY REGISTRATION NUMBER, REGISTERED ADDRESS, AND DATA CONTROLLER DETAILS].
2. Information We Collect
- Contact details (name, phone number, email address, postal address)
- Care assessment and care plan information
- Health-related information relevant to providing safe care
- Job application details, including CVs and references
- Website usage data collected via cookies (see our Cookie Policy)
3. How We Use Your Information
- To provide, coordinate, and improve our care services
- To respond to enquiries and requests for care assessments
- To process job applications
- To meet legal, regulatory, and safeguarding obligations
4. Legal Basis for Processing
[ADD DETAILS OF LEGAL BASIS, E.G. CONSENT, CONTRACT, LEGAL OBLIGATION, OR LEGITIMATE INTEREST, AS APPROPRIATE FOR EACH USE].
5. How We Store and Protect Your Data
We take appropriate technical and organisational measures to protect personal information, including care records and uploaded CVs, from unauthorised access, loss, or misuse. [ADD SPECIFIC SECURITY MEASURES].
6. Sharing Your Information
[ADD DETAILS OF ANY THIRD PARTIES DATA MAY BE SHARED WITH, SUCH AS HEALTHCARE PROFESSIONALS, LOCAL AUTHORITIES, OR REGULATORS].
7. Data Retention
[ADD RETENTION PERIODS FOR CARE RECORDS, JOB APPLICATIONS, AND OTHER PERSONAL DATA].
8. Your Rights
Under UK GDPR, you have rights including access to your data, correction, erasure, and objection to processing in certain circumstances. To exercise these rights, please contact us at [ADD CONTACT DETAILS].
9. Cookies
Our website uses cookies. Please see our Cookie Policy for full details.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at info@comfortinghandsltd.co.uk or 01206237456.
This page contains placeholder legal content only and must be reviewed by a qualified professional before publication.
Cookie Policy
How Comforting Hands Ltd uses cookies on this website.
This is a placeholder Cookie Policy for Comforting Hands Ltd. It should be reviewed by a qualified legal advisor to ensure compliance with the UK Privacy and Electronic Communications Regulations (PECR) and UK GDPR before the website goes live.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function properly and can provide information about how the site is used.
2. Types of Cookies We Use
Essential Cookies
Required for the website to function correctly, such as remembering your cookie consent choice.
Analytics Cookies
[ADD DETAILS IF ANALYTICS TOOLS SUCH AS GOOGLE ANALYTICS ARE USED].
Functional Cookies
[ADD DETAILS OF ANY FUNCTIONAL COOKIES USED, E.G. FOR FORMS OR PREFERENCES].
3. Managing Cookies
You can accept or decline non-essential cookies using the cookie banner shown on this website. You can also manage or delete cookies through your browser settings at any time.
4. Third-Party Cookies
[ADD DETAILS OF ANY THIRD-PARTY SERVICES THAT MAY SET COOKIES, SUCH AS MAPS OR VIDEO EMBEDS].
5. Changes to This Policy
We may update this Cookie Policy from time to time. Please check back periodically for the latest version.
6. Contact Us
If you have questions about our use of cookies, please contact us at info@comfortinghandsltd.co.uk.
This page contains placeholder legal content only and must be reviewed by a qualified professional before publication.
Terms & Conditions
The terms governing use of this website and, where applicable, our care services.
This is a placeholder Terms & Conditions page for Comforting Hands Ltd. It should be reviewed and completed by a qualified legal advisor before the website goes live.
1. About Us
Comforting Hands Ltd, registered in England and Wales 12680318, with registered office at 5 Connaught Avenue, Frinton-on-Sea, CO13 9PN.
2. Use of This Website
This website is provided for general information about our care services. While we aim to keep information accurate and up to date, we make no guarantees as to completeness and recommend contacting us directly to confirm details relevant to your situation.
3. Care Services
[ADD TERMS RELATING TO HOW CARE SERVICES ARE CONTRACTED, INCLUDING ASSESSMENT, CARE PLANS, FEES, CANCELLATION, AND COMPLAINTS PROCEDURES]. Formal service agreements will be provided separately to clients before care begins.
4. Intellectual Property
All content on this website, including text, graphics, and logos, is the property of Comforting Hands Ltd unless otherwise stated, and may not be reproduced without permission.
5. Limitation of Liability
[ADD LIABILITY TERMS AS ADVISED BY A QUALIFIED LEGAL PROFESSIONAL].
6. Job Applications
By submitting a job application through this website, you confirm that the information provided is accurate to the best of your knowledge. See our Privacy Policy for how application data is handled.
7. Governing Law
These terms are governed by the laws of England and Wales.
8. Contact Us
Questions about these terms can be directed to info@comfortinghandsltd.co.uk or 01206237456.
This page contains placeholder legal content only and must be reviewed by a qualified professional before publication.